Troubleshooting
[T310] Why Ribbon Follows Paper When Printing
When the T310 printer prints labels, if the ribbon is brought out along with the label paper, it is because the printer is currently in thermal mode, and the ribbon recycling function is turned off by default. 1. Thermal Transfer Method If you want ...
[T310] Why Printer Light Flashes Red
When using the T310 printer, the printer does not feed paper and prints, and the printer flashes red light. The reasons are as follows. 1.The Printer does not Record the Paper Size After replacing paper of different specifications in the printer, the ...
[PM344WiFi] How to Avoid Partial Loss of Printed Labels
If you find that the printed label content is partially missing and blank when you are using the printer to print labels, please pay attention to the following information. 1. Check the Print Head Check if there is paper glue residue and dirt on the ...
[PM344WiFi] How to Avoid Printing Blurred Content
If you use the PM344WiFi printer to print labels and find that the printing effect of the labels is not good enough, some places are blurry, please pay attention to the following information. 1. Check the Printer Head If there is paper residue or ...
[PM241BT] How to Avoid Printing Offset Content
When the PM241BT printer prints different types of labels, different content offsets may occur. The following are the reasons why the printer may have print offsets. 1.Print Label Content is Offset Up and Down (As shown in the figures) When you use a ...
How to Download the Labelife APP Correctly
If you encounter issues when downloading the Labelife APP, this article provides possible reasons and troubleshooting steps to help you complete the download and get started. 1. Check Network Connection 1.1 Ensure a Stable Connection: Make sure your ...
Reasons for PM344-WiFi Flashing Red Lights
Flashing red light indicates the printer cannot identify the paper correctly. Please refer to the following steps to restore the printer to normal printing status. 1. Calibrating the Printer Sensors Please remove the label paper first, then close the ...
[PM344WiFi] How to Avoid Printing Blank Content
1. Make sure your labels are Thermal paper and the print side facing up. Please make sure the tear-off side of the label is facing up. 2.Please make sure you are using the original 24V-2.5A power adapter. 3. Reset the paper feed button to factory ...
[PM246S]How to Avoid Printing Blank Content
1. Make sure your labels are Thermal paper and the print side facing up. Please make sure the tear-off side of the label is facing up. 2.Please make sure you are using the original 24V-2.5A power adapter. 3. Reset the printer 3.1 Press the button on ...
The Reason of PM241BT Prints Label Content too Large or too Small
If the label content printed by the printer is very small or very large when you use a mobile phone or computer to print (as shown in the figure), you can continue to browse the article information below. 1. When downloading labels from ...