【Shipping Label Printer】How to find the printer's serial number (SN)?

【Shipping Label Printer】How to find the printer's serial number (SN)?

There are four ways to access the SN of the printer: Check the label on the bottom of the printer/Connecting to Labelife App/Printing a self-test page/Scanning the QR code on the printer

1. Check the label on the bottom of the printer


2. Connecting Labelife App to access SN

  1. Open the Labelife App
  2. Tap the printer icon in the upper right corner to search for and connect the printer.

3. Print a self-test page to access SN

  1. Ensure that you are using thermal printing paper (you can verify this through the packaging or the product listing).
  2. Confirm that you have loaded the printing paper correctly (the thermal-sensitive side of the paper should be facing the print head directly).

A.For shipping label printers without paper compartment

Relevant printer series:

Info
PM-241BT/PM-245-BT/PM-249-BT/PM-344-WF
Press and hold the feed button until the blue light flashes 1 time, then release it.
Video guide:

B.For shipping label printers with paper compartment

Relevant printer series:

Info
D520BT
Please double-click the paper feed button to print a self-check page
Video guide:
Info
Print the self-check page
It should print as shown below.

4. Scanning the QR code on the printer to access SN

  1. Locate the scannable QR code on the device and using your phone to scan it. (Note: the image below is just an example.)
  2. You will be redirected to a webpage as shown below. Find the serial number (SN) that starts with a "Q", take a screenshot of this page or copy it and send to us.

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